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Christian Burris Christian Burris

Why Persistent Follow-Up Is the Key to Getting Paid in Medical Billing

Submitting claims is easy — getting paid is the challenge. At Matrix Medical Billing, we specialize in turning unpaid claims into collected revenue through consistent, persistent follow-up. Our U.S.-trained billers know that the key to reducing aging accounts and increasing revenue lies in never giving up on a claim. Learn why true persistence makes all the difference for your medical practice.

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Christian Burris Christian Burris

Telehealth Providers & Patients – Important Reminder!

Medicare’s telehealth extension runs through September 30, 2025—but new rules take effect starting October 1, 2025. Mental health telehealth visits will require an in-person appointment within 6 months before starting, plus annual in-person check-ins. The good news? Home-based telehealth, audio-only visits, and no geographic restrictions remain in place. Stay ahead of these changes to keep your telehealth services compliant.

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Christian Burris Christian Burris

Why Vendor Owned Billing Systems Put Your Practice at Risk

When it comes to medical billing, many practices don’t realize a major risk hidden in plain sight: data ownership.

Most billing companies require you to use their proprietary billing system. While this might sound convenient, it actually means you don’t fully own or control your billing data. If you ever switch providers, you could lose access to years of billing history—putting your practice at risk for compliance issues, reporting gaps, and even lost revenue.

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Christian Burris Christian Burris

Why Every Medical Provider Should Review Their Payor Contracts Annually

Are you getting paid what you deserve? For most medical providers, reimbursement from insurance companies is the lifeblood of their practice. Yet many providers accept the terms in their payor contracts without realizing that those agreements can (and often do) change over time. Without regular review, practices may lose out on thousands of dollars in revenue each year.

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Christian Burris Christian Burris

The Truth About AI in Medical Billing

Even the smartest AI can’t match the skill, judgment, and personal touch of a live medical biller. Discover why human expertise is essential for accurate claims, fewer denials, and better patient relationships.

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Aris Govjian Aris Govjian

Hospital Rounding Software

Hospital Rounding is something most specialty practices do. They see regular patients in the office and if any of those patient end up in the hospital, they see those patients as well. Usually in a group, doctors will rotate this responsibility. This position is often referred to as the physician on-call or the rounder. Hospital Rounding is an important part of generating practice revenue and taking care of patients. In the same way practices charge for patients that come into the office, practices also charge for physicians that go see patients at the hospital during their hospital round. It’s critical that you have a system place. Using billing cards for hospital rounding is archaic, outdated and quite frankly leaves huge holes for potential revenue loss.

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